Plumbing Service Sales

Atlanta, GA

Full Time

Mid Level

JOB SUMMARY

As a plumbing service salesperson, your primary responsibility will be to generate new business and increase sales for the plumbing services offered by our company. You will be tasked with identifying potential customers, understanding their needs, and effectively promoting our plumbing services to meet those needs. Additionally, you will be responsible for maintaining strong relationships with existing clients and ensuring customer satisfaction.

REPORTING RELATIONSHIPS

Reports to Operations Manager.

DUTIES & ESSENTIAL JOB FUNCTIONS

· Identify potential customers through various channels such as cold calling, networking events, referrals, and online research.

· Conduct consultations with potential clients to understand their plumbing needs and assess their requirements.

· Provide advice and recommendations on suitable plumbing solutions based on client needs and budget.

· Prepare and deliver compelling sales presentations to prospective clients, highlighting the features and benefits of our plumbing services.

· Articulate pricing, warranties, and any special promotions to encourage conversions.

· Work with our internal support team to prepare detailed and accurate quotes and proposals for plumbing services based on client requirements.

· Follow up with clients to address any questions or concerns and negotiate terms as necessary.

· Build and maintain strong relationships with existing clients to ensure repeat business and customer loyalty.

· Address customer inquiries, concerns, and complaints promptly and professionally to ensure customer satisfaction.

· Stay informed about industry trends, competitor offerings, and market developments to identify new opportunities for business growth.

· Provide feedback to the management team regarding market trends and customer preferences.

· Monitor sales performance metrics such as lead conversion rates, sales volume, and revenue targets.

BASIC QUALIFICATIONS

· High school or equivalent

· Must have basic PC experience in Windows environments.

· Plumbing-related certifications

PREFERRED QUALIFICATIONS

· Technical school

· Trade school

· Bachelor’s degree

· A degree in Engineering or Construction Management or at least 5 years of HVAC or Plumbing experience/vocational training.

KNOWLEDGE, SKILLS, ABILITIES AND CHARACTERISTICS

· Proven experience in sales, preferably in the plumbing or related industry.

· Strong communication and interpersonal skills, with the ability to build rapport with clients.

· Excellent negotiation and persuasion abilities.

· Technical knowledge of plumbing systems and services is a plus.

· Proficiency in CRM software and Microsoft Office Suite.

· Highly organized with strong attention to detail.

· Ability to work independently and as part of a team.

WORKING CONDITIONS AND PHYSICAL EFFORTS

· Work involves moderate exposure to elements, such as hot/cold temperatures, dirt, dust, and/or loud noises.

· Work environment involves some exposure to construction, mechanical and electrical-related hazards, or physical risks, which require following basic safety precautions.

· Moderate physical effort. Requires handling of average-weight objects up to 50 pounds and extensive standing and walking.

· Work requires local and occasional out-of-town travel to job sites and customer locations.

· Performance of the required duties will require physical ability to climb permanent and temporary stairs, passenger use of construction personnel hoists, ability to climb ladders and scaffolds and to negotiate work areas under construction.

As a plumbing service salesperson, your role drives revenue growth and ensures customer satisfaction. By effectively identifying and addressing client needs, building strong relationships, and consistently meeting sales targets, you will contribute to the success and growth of our company.

This job plan is intended to describe, in broad terms, the general functions and responsibility levels of this position. It should not be viewed as an exhaustive list of the specific duties. The company reserves the right to make changes to this description at any time.

Moving Safety Forward, our initiative to continuously improve our safety culture reminds us that we are on a journey toward a zero-incident culture. In all we do, we must work to build a partnership with our employees, customers, and business associates that empowers them all to do their jobs safely. McKenney’s is an Equal Opportunity Employer committed to workforce diversity. Qualified candidates will receive consideration without regard to age, color, religion, sexual orientation, disability, national origin, or gender identified. McKenney’s is a smoke-free and drug-free workplace.

Moving Safety Forward, our initiative for continuous improvements in our safety culture, reminds us that we are on a journey toward a zero-incident culture. In all we do, we must work to build a partnership with our employees, customers and business associates that empowers them all with the ability to do their jobs safely.

McKenney’s is an Equal Opportunity Employer committed to workforce diversity. Qualified candidates will receive consideration without regard to age, color, religion, sexual orientation, disability, national origin, or gender identity. McKenney’s is a smoke-free and drug-free workplace.

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