Shared Services Associate

JOB SUMMARY

Primary responsibilities include managing key aspects of accounts receivable, including processing daily cash transactions and transfers, recording cash deposits in the accounting system, and managing AR credit memos and payment applications. This role involves resolving cash-related inquiries from profit centers and ensuring the completion of monthly AR deadlines. In addition to core AR responsibilities, this position also serves as the primary backup for the Sr. Payroll Specialist. In this capacity, the Associate supports routine payroll processing tasks (daily, weekly, monthly, quarterly, and year-end), and assists in maintaining compliance with departmental operations, company policies, and internal controls

DUTIES & ESSENTIAL JOB FUNCTIONS (daily, weekly, monthly, annually)

Daily

· Enter cash account transactions/transfers into the cash manager for all bank accounts.

· Enter lockbox and ACH deposits in the cash manager and make necessary payment applications in the accounts receivable module.

· Utilize Bank of America CashPro website to obtain reports, deposit images, and remittances, as well as research payments from customers.

· Manage accounts receivable inbox and communications

· Communicate with the manager any problems or special situations that occur outside of the normal realm of Cash and AR operations.

· Research and decision positive pay exceptions on Bank of America CashPro website.

· Enter stop payments on the Bank of America website as requested by the Accounts Payable and Payroll team.

Weekly

· Prepare and complete remote deposits

· Obtain information from administrative staff regarding credit memos and apply credit to appropriate invoices.

· Process small balance write-offs

· Research cash issues as requested by administrative staff, which also includes obtaining check copies/remittance details from Bank of America.

· Submit check requests to Accounts Payable for any customer refunds

· Research unapplied customer payments and upload remittance images to Smartsheet

· Correct service AR batch rounding errors

· Assist in entering new hire data

· Process manual checks as needed

· Assist in processing weekly payroll as needed for backup to the primary payroll specialist

· Assist in additional payroll duties as required

Monthly

· Assist in the month-end close process.

· Process employee purchase invoices and manage the collection of employee purchases

· Prepare and post AR finance charges

· Prepare month-end AR reports

· Coordinate time off schedule with other team personnel to ensure processes are covered at all times.

· Research and resolve issues between cash manager and accounts receivable modules.

· Assist in entering Intra-company Sales AP and/or AR transactions as needed.

Annual and Other Responsibilities

· Assist with year-end audit as requested.

· Work with the technology team to automate processes

· Maintain documentation for AR and cash manager transactions.

· Prepare AR and Cash Management files for offsite storage.

· Generate Dun and Bradstreet reports as requested

· Other duties as assigned

· Run and upload positive pay files as needed

BASIC QUALIFICATIONS

· High school diploma or GED

· Must have basic PC experience in Windows environments, working knowledge of word processing, spreadsheets, e-mail, Web-enabled applications, and database software

· At least 1 year of accounting, accounts receivable, or billing experience

PREFERRED QUALIFICATIONS

· A/R and/or Cash Management experience in the construction industry

· Associate's degree in Accounting or Finance.

· Dynamics SL experience

KNOWLEDGE, SKILLS, ABILITIES AND CHARACTERISTICS

· Able to work with a diverse group of people.

· Strong customer orientation.

· Capable of problem analysis and resolution.

· Ability to use time productively, maximize efficiency, and meet challenging work goals

· Ability to take on additional responsibilities as needed as well as determine and manage priorities with minimal guidance.

· Must possess and maintain exceptional work ethic as well as uphold company values and demand the highest standard of conduct from self and others.

· Must project a professional and polished image that inspires confidence and trust.

· Must be an initiative-taker, with the ability to work well as part of a team and independently

· Must exercise discretion and maintain strict confidentiality to protect the privacy of employee and company data

WORKING CONDITIONS AND PHYSICAL EFFORT

· Work is normally performed in a typical interior/office environment

· No or very limited exposure to physical risk.

· No or very limited physical effort required.

This job plan is intended to describe, in broad terms, the general functions and responsibility levels of this position. It should not be viewed as an exhaustive list of the specific duties. The company reserves the right to make changes to this description at any time.

Moving Safety Forward, our initiative for continuous improvements in our safety culture, reminds us that we are on a journey toward a zero-incident culture. In all we do, we must work to build a partnership with our employees, customers and business associates that empowers them all with the ability to do their jobs safely.

McKenney’s is an Equal Opportunity Employer committed to workforce diversity. Qualified candidates will receive consideration without regard to age, color, religion, sexual orientation, disability, national origin, or gender identity. McKenney’s is a smoke-free and drug-free workplace.